FAQ


You can choose your preferred shipping option during the checkout process. We offer various shipping options to cater to your needs. For specific shipping requirements, kindly contact our customer support team.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. You can choose your preferred payment option during the checkout process.

To request an exchange or return, please follow the guidelines outlined on our Contact page.Once your request is reviewed, we will provide the return shipping instructions.

You can easily contact our customer support team by visiting our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns.

Shipping

How long does shipping take?

We process and ship orders within 1–2 business days.

Once your order has been dispatched, estimated delivery times are:

• Portugal: 1–3 business days
• Europe: 3–7 business days
• International: 7–15 business days

Delivery times may vary depending on the destination, customs processing, and the selected shipping method.

Track Order

How can I track my order?
You can track your order anytime through our Track Order page. Simply enter the email address used for your purchase to view your order status and track your shipment with Shop.

Shipping Options

Can I choose a shipping method?
Yes, you can choose your preferred shipping option during the checkout process. We offer various shipping options to suit your needs. For specific shipping requirements, please Contact Us or reach out to our customer support team for assistance.